Returns & Exchanges

At Mitsubishi Golf Shafts, we are committed to your performance on the course and offer a 30-day return window for unused, uninstalled shafts in their original packaging. Please note that custom-built or tip-trimmed shafts are considered final sale and cannot be returned.

Return Process

  • 1.
    Initiate Your Request

    Contact our customer service team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

  • 2.
    Prepare the Shipment

    Securely pack the uninstalled shaft in its original protective sleeve and shipping tube to prevent structural damage during transit.

  • 3.
    Label and Ship

    Affix the provided RMA label to the outside of the package and drop it off at any authorized carrier location.

  • 4.
    Inspection and Refund

    Once our technicians verify the shaft has not been cut or gripped, we will process your refund to the original payment method within 5-7 business days.