Returns & Exchanges
At Mitsubishi Golf Shafts, we are committed to your performance on the course and offer a 30-day return window for unused, uninstalled shafts in their original packaging. Please note that custom-built or tip-trimmed shafts are considered final sale and cannot be returned.
Return Process
- 1.Initiate Your Request
Contact our customer service team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Shipment
Securely pack the uninstalled shaft in its original protective sleeve and shipping tube to prevent structural damage during transit.
- 3.Label and Ship
Affix the provided RMA label to the outside of the package and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our technicians verify the shaft has not been cut or gripped, we will process your refund to the original payment method within 5-7 business days.
